Services
 
We have been providing a product that is user-friendly, stable and robust.

To further enhance your experience with BUSY, We offer a comprehensive suite of servicesto help our clients make best possible use of our products. All these services are available at nominal prices. Kindly take a look into our service offers:

Training & Implementation
Though BUSY is a very user-friendly product, you might still require a BUSY expert to train your staff or to implement BUSY as per the needs of your organisation in order to enable you to make use of BUSY most effectively. The implementation includes understanding the needs of your organisation and configuring BUSY accordingly.

After-sales Services
  • Password Recovery
    If you forget your password, you can get the same recovered from us. For that, you have to send us the backup of the data.

  • Data Recovery
    If your data gets corrupted because of any reason like virus attack, media failure or sudden power failure etc., we can try recovering the same either fully or partially, though it is not guaranteed. Again, you have to send us the backup of your data.

  • Security Device Replacement
    Security Devices like Key Diskette / Dongle etc. are covered under one year warranty against manufacturing defects from the date of purchase of software. After the expiry of warranty period, if a security device develops some fault because of any reason, the replacement of the same will be chargeable. For that, you have to return the faulty device to us alongwith the necessary replacement charges.

Annual Maintenance Contract (AMC)

After the expiry of warranty period, you may go for an AMC with us by paying the necessary AMC Charges. The AMC covers:
  • Free Replacement of Security Device (Dongle)
  • Unlimited Telephonic and E-mail Support

©2017 Rushabh Infotech (India)